Shipping & Deliviery

1. Digital Product Delivery

At Webongo.in, all our products are digital in nature, meaning there is no physical shipping involved. Once you purchase an e-commerce website or any of our digital services, the delivery process will be conducted online via email or a secured client portal.

2. Delivery Timeframe

• Premade Websites: If you purchase a premade e-commerce website, you will receive access within 1-3 business days after payment confirmation.
• Custom Website Development: If you opt for a custom-designed e-commerce website, the delivery time will be communicated based on the project scope, typically ranging from 5 to 15 business days.
• Additional Services: Any additional web design services, customizations, or integrations may have a separate delivery timeline, which will be provided at the time of order confirmation.

3. Delivery Method

• Upon completion, website files, login credentials, and relevant documentation will be shared via email, Google Drive, or a secured client portal.
• If domain and hosting are included in your package, we will set up the website directly on your provided domain and hosting.
• Customers may be required to provide access credentials to their domain and hosting for seamless deployment.

4. Order Processing

• Orders are processed upon successful payment verification.
• If any additional information is required to proceed with your order, we will reach out via email.

5. Revisions & Modifications

• If your package includes revisions or modifications, we will communicate the expected turnaround time for each request.

6. Non-Delivery Cases

• If you do not receive your website within the agreed timeframe, please check your spam/junk folder for emails from us.
• In case of any technical issues or delays, contact our support team at info@webongo.in, and we will resolve the issue as soon as possible.

7. Contact Us

For any queries related to your website delivery, feel free to contact us at:
📧 info@webongo.in
🌐 webongo.in